The Maintenance Team is always eager to hear from homeowners and tenants who are willing to suggest solutions to challenges, recommend vendors, communicate with vendors or homeowners, or join in any other way to make our community ever better! Contact us!
In A Hurry?
If you do not hear back within a reasonable amount of time, re-submit your repair request form, indicating the appropriate follow-up checkbox and any other applicable subjects.
Conversations in the parking lot are not sufficient to get the ball rolling! With 74 units, plus common areas, it is critical for us to follow a procedure for requesting repairs as we prioritize tasks in relation to funds available and overall Crossroads needs.
In order to ensure a well-documented process and to maintain a level of organization, all requests must be submitted online through the Repair Form tab.
All maintenance request forms are sent to the email address firstname.lastname@example.org. Please submit photos and documents through our website so the request is automatically saved on our server. Simply attaching photos in an e-mail or text message provides no official record or timestamp. This procedure not only protects you the homeowner, but helps us stay organized.
To arrange for the repair yourself rather than waiting for HOA funds to come available, please refer to FAQs and contact us here to discuss the procedure.