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Q-
What is the approved exterior paint color for painting front, rear and garage doors?

A-
Glidden Evermore - HD6112 Base 2 exterior acrylic latex flat, available at most local paint stores. 

Status of Repairs

Approved Colors

We are fortunate to be located within the Richardson Independent School District and only a five to thirty minute drive to numerous private and parochial schools.

Public Schools from K-12

Q-
How do I get a mailbox key?         

A-
If you are a tenant, contact your landlord.  If you are an owner, refer to manufacturer information on the mailbox and purchase a lost key and 5-pin tumbler lock set from a local vendor. For your protection and privacy, the Board does not have access to mailbox keys.

Insurance

Frequently Asked Questions​

Q-
How do I find out the status of my Maintenance Request?   


A-

Please go to the Maintenance page on this website and submit an online inquiry form. 

WE ARE A PET FRIENDLY ENVIRONMENT. 
​Non-exotic pets under 25 pounds are allowed anywhere on the grounds EXCEPT the pool.  Residents are expected to pick up after their pets.

The Truth About Cats & Dogs

Mailbox Keys

Q - 

How do I get the certificate of insurance for the condominium master policy?  

A -

Contact:

Sunni Josey Insurance Agency
​Farmers Insurance
1504 N Greenville Ave #110, Allen, TX 75002
Phone: (972) 678-4544

We hope this page helps you in your search for answers. If you do not find your particular   question, please go to the CONTACT page to send an inquiry via online form.

FAQs section is being revised this month and will eventually appear in the completed Maintenance Section of this website.

Reimbursements For Repairs

Q-
What if I want to make a repair and be reimbursed for work that is the responsibility of the HOA rather than waiting for the HOA funds to become available?

A-
All homeowner repairs submitted for reimbursement must meet all four of the following criteria:                  
          1. The area in need of repair must be inspected by a member of our Maintenance Team and approved by the Board in advance;
          2. The repair must be done by one of our approved vendors;
          3. The completed work must be reviewed by the maintenance team.
          4. The original receipts must be submitted to the Board.


If your work meets all four of these criteria, the Board may approve immediate reimbursement if the cost is $500 or less, or the Board may provide you with a promissory note pledging to reimburse you as funds become available after we have completed repairs of roofs and foundations currently in the queue, and any emergency repairs.

Q-
What if I do not meet the criteria above but the repair work was the HOA's responsibility and the cost was covered by me personally?


A-

These cases will be reviewed and voted on individually by the Board. Please submit an online contact form and schedule a special hearing prior to the monthly Board meeting if you would like to have your case reviewed.  

Q-
Can I refuse to pay my dues in lieu of fixing my repairs?
A-No. The board has ruled that the payment of dues is to be kept separate from the reimbursements to homeowners, as the bylaws agree. Anyone refusing to pay dues for any reason will be subject to any and all late penalties and foreclosure proceedings.