Special Assessment FAQs

While we all understand the possible frustration with the timing of repairs and the feelings associated with having to provide additional funding, only preapproved repairs are going to be reimbursed with the funds raised by this increase. As explained in the letter, all of the funds levied are assigned to specific repairs and reimbursements that the board was aware of as of the end of April. Some common questions are answered below:
  1. Q - What if I have already repaired the items on my maintenance request form?

A-If you have already received approval from the board and our >maintenance supervisor has reviewed and signed off on all of the repair work, the ORIGINAL receipt should be submitted to the board and will be paid out as funds are received after we are able to catch up on emergency repairs of roofs and foundations.

  1. Q-What if the board did not approve my personal repair prior to the work being done?

A-The board requires that all homeowner repairs submitted for reimbursement have all of the three following criteria: the original claim was inspected and authenticated by a member of the board (preferably our maintenance supervisor), the repair was done by one of our approved vendors, the completed work has been reviewed by the maintenance supervisor. If your work does meet all three of these criteria, it may be eligible for reimbursement, HOWEVER it has not been factored into this temporary increase and will therefore not be paid out until this assessment has expired and all scheduled maintenance has been completed.

  1. Q-What if I do not meet the criteria above but the repair work was the HOA's responsibility but the cost was covered by me personally?

A-These cases will be reviewed and voted on individually by the board. Please schedule a special hearing prior to each month's board meeting if you would like to have your case reviewed.

  1. Q-Can I hold off or refuse to pay my dues or this temporary dues increase in lieu of fixing my repairs?

A-No. The board has ruled that the payment of dues is to be kept separate from the reimbursements to homeowners, as the bylaws agree. Anyone refusing to pay either dues or dues increases for any reason will be subject to any and all late penalties and foreclosure proceedings.

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General FAQs

  1. Q - What repairs are covered by HOA?    

A - Refer to Rules and Regulations (see the link below)

  1. Q -  How do I find out the status of my Maintenance Request?   

A - Contact the HOA Board Member Maintenance Chair or refer to the Maintenance Section of the website.

  1. Q - How do I get a pool key?               

A - If tenant, contact your landlord. If landlord, purchase a duplicate key at local key vendor.

 
  1. Q - How do I get a mailbox key?         

A - If tenant, contact your landlord.  If landlord, refer to manufacturer information on the mailbox and repurchase lost key and lock set from a local vendor. 

  1. How do I reserve the clubhouse?

A - If tenant, contact your landlord. Landlord must schedule request with the designated HOA Board Member. A $150.00 deposit and signed club house rental form & waiver are required. $50.00 is nonrefundable for renting the clubhouse.

  1. What is the approved exterior paint color for painting front, rear and garage doors?

A - Glidden Evermore - HD6112 Base 2 exterior acrylic latex flat, available at most local paint stores.     

  1. How can I get the homeowner certificate of insurance?

A-Have your mortgage company to contact Dave Woods, Insurance Agent, via fax at (972) 991-6679 for proof of insurance. 

  1. Where do I go for Richardson Crossroads' Rules & Regulations document?

A - Click on the link below to download the following document:

Rules & Regulations To view the .pdf document, you will need Adobe Acrobat Reader. If you do not have Reader, click here to download the plug-in.

  1. Who do I contact regarding HOA dues?

A - Contact Sheila at RCCADues@hotmail.com regarding dues.

  
 
 
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